Privacy Policy
Last updated: July 2026
At Tapovan Heat Treaters, we are committed to safeguarding the privacy and security of the information you share with us. This Privacy Policy explains how we handle and protect personal data collected through our website, enquiry systems, and direct communications.
1. Information We Collect
We collect information directly from you when you submit enquiries, request quotes, or reach out via phone and WhatsApp. This includes:
- Personal identity details (such as full name and business position).
- Corporate contact points (company name, email address, and phone/WhatsApp numbers).
- Technical component requirements (material grades, tolerances, drawings, and production volumes).
2. How We Process Your Data
Our website operates as a client-side guided portal. When you complete the conversational enquiry form on our contact page, your inputs are structured into an enquiry text and encoded locally. Clicking "Send Enquiry" redirects you to WhatsApp to transmit the message directly.
- We do not store your enquiry inputs in any backend server database.
- No user tracking cookies or third-party analytical pixels are active on our pages.
- Your data stays private and is only used to compile your quotes and manage production lots.
3. Sharing & Disclosures
We do not sell, rent, or trade your personal or corporate information. Technical drawings or material specs may be shared with vetted partners (such as forging mills or machining units) solely when you request combined sourcing or complete supply chain packages.
4. Data Security
We implement physical and digital access controls at our Rajkot facilities to protect physical inspection logs, drawings, and invoice records. Online communications sent via WhatsApp are encrypted end-to-end under WhatsApp's standard security architecture.
5. Access & Deletion Rights
You may request access to, correction of, or deletion of any historical metallurgical logs, MTC copies, or contact details stored in our offline databases by emailing our administration team at our official address.
6. Changes to this Policy
Tapovan Heat Treaters reserves the right to modify this privacy policy at any time. Changes will take effect immediately upon publication on this page. We encourage you to review this document periodically to stay informed of our data security practices.